Frequently Asked Questions
Quick, honest technical answers for surveillance systems and orders.
Can 4G SIM CCTV Cameras work without home Wi-Fi?
Yes. 4G cameras run using an active nano-SIM card from major Indian telecom providers with an active data plan. They do not require a separate broadband connection or local router.
How many days can a 64GB or 128GB MicroSD card store?
Under continuous recording with H.265 compression, a 64GB card stores roughly 4–6 days of footage; a 128GB card holds 8–12 days. In motion-detection mode, this timeline can extend significantly.
What should I do if a shipment arrives with broken packaging?
Do not share the delivery OTP if the outer seal is clearly damaged. If received, take high-resolution unboxing photos and videos immediately and notify our support desk within 24 hours.
Are these products covered by warranty?
Yes, all cameras carry direct manufacturer or seller warranties as stated on the product page, supported by your official GST invoice.